All personal information you provide through our platform, including within 'Health, Wellness & Beyond,' is kept strictly confidential and will never be shared with your employer under any circumstances.

Welcome  BACU Local 1 Members

Your Wellness Hub with MembersHealth

This is your dedicated space to access the support and wellness benefits available to you as a Brick and Allied Craft Union of Canada (BACU) Local 1 member. Whether you’re booking a virtual healthcare visit, requesting counselling services, or exploring preventative wellness programs, this page connects you to the support you need, when you need it.

Accountable care Program

Virtual Healthcare

Our Virtual Healthcare service offers personalized healthcare to you and your dependents for all conditions, ranging from acute to complex. Whether you’re at home, at work, or on the go, you can connect directly with our medical team.

With Virtual Healthcare, you can access

24/7/365 Medical Support – Speak with one of our success care professionals at any time of the day or night, including weekends and holidays.
Tailored Referrals – Shorten your wait times to see specialists and surgeons with fast-track access to the care you need.
Medical Services – Book lab requisitions and diagnostics, order prescriptions to a pharmacy of your choice, request no fee doctor’s notes and more.
Continuity of Care – Receive personalized follow-up after appointments, share files and collaborate with your family doctor.
For more info on our Virtual Healthcare Program, please refer to page 5 in our booklet or book an appointment by following the link below.
Accountable care Program

EFAP, Mental Health and Wellness

Our mental health and wellness support is specifically designed to support the mental, emotional, and practical well-being of you and your family. Gain access to experts who understand your unique needs.

Through EFAP, you can access:

Qualified mental health professionals - Connect with licensed counsellors and psychotherapists experienced in supporting individuals and families across a wide range of personal and workplace concerns.
Specialized therapeutic support - Receive counselling for stress, anxiety, depression, grief, relationship challenges, workplace conflict, burnout, substance use concerns, and more.
Crisis intervention – obtain immediate access to clinicians with in-the-moment support for urgent situations.
Work-life services – request legal, financial, and nutritional experts who can support your rights, financial planning, and healthier lifestyle choices.
For more information on the mental health and wellness support program, see page 7 of our booklet or request counselling using the link below.

Health, Wellness & Beyond

Our Health, Wellness, and Beyond (HWB) platform empowers users with a rich, accessible library of health information that’s always relevant, evidence-based, and easy to understand. Our goal is to make every interaction informative, personalized, and actionable.

Articles, videos, and infographics on physical, mental, and emotional well-being.
Content personalized by user health profile, preferences, or past searches.
⚠️  Important: To unlock access, enter your unique organizational code: "BACU1"

Frequently Ask Questions

I have my own family doctor, can I still use MembersHealth doctors?
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I do not have a family doctor, can you help?
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What does the Care Team do?
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Will I be referred to the same doctor every time?
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What qualifications do your counsellors have?
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Can I change counsellors if I don’t match well with one?
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Will you keep my family doctor updated?
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Is this service available to my spouse and my children? Are they covered?
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Can I share results with my regular doctor?
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How many cases can I receive support for each year?
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Can I see the same counsellor for different cases?
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